(eBook PDF) Effective Negotiation: From Research to Results 4th Edition – Digital Ebook – Instant Delivery Download
Product details:
- ISBN-10 : 1108701299
- ISBN-13 : 978-1108701297
- Author:
Table contents:
1 – Why isn’t negotiation straightforward?
2 – Negotiators are people, not robots
3 – Establishing what can be achieved by negotiating
9 4 – Strategically managing the negotiation process
5 – Differentiation: managing the exchange of information
6 – Exploration: finding a better outcome
7 – Exchange: getting the other party to agree
8 – Strategically managing deadlocks
9 – Overcoming deadlocks through mediation
10 – Negotiation in practice: negotiators building bridges on behalf of others
11 – Negotiation in practice: managing negotiations in the workplace
12 – Negotiation in practice: managing business negotiations
13 – Cross-cultural negotiations: much the same but different
14 – Conclusion: becoming an effective negotiator
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